Case Study 29: PwC Canada – Menopause Works Here™ & Inclusive Workplace Strategy

  • Initiated: 2023 (Campaign), 2024 (Strategy Launch) – Ongoing
  • Provider: PwC Canada, in partnership with the Menopause Foundation of Canada (MFC)
  • Target Group: All employees, especially women and gender-diverse staff experiencing menopause
  • Goal: To create a menopause-inclusive workplace by embedding awareness into HR policies, expanding benefits coverage, promoting peer support, and integrating menopause into the company’s wider disability inclusion and wellbeing strategy.
    Key Actions
  • Joined the national Menopause Works Here™ campaign, committing to visible action and accountability
  • Conducted a menopause-focused review of benefits, policies, and employee supports
  • Launched a dedicated menopause strategy aligned with the firm’s disability inclusion framework
  • Ensured HRT prescription coverage and robust mental health benefits
  • Created an intranet menopause hub and hosted monthly talking circles for employee dialogue
  • Invited external medical experts for menopause-related education sessions based on staff needs
  • Participated in national awareness campaigns and sector knowledge exchange
    Impact
  • Normalised menopause conversations within a corporate setting
  • Improved access to benefits and peer support for menopausal employees
  • Cited by the Menopause Foundation of Canada and Catalyst as a leader in workplace inclusion
  • Reinforced the business case for inclusive workplace design
    Lesson Learned
  • Internal benefit reviews can drive meaningful change without overhauling entire systems
  • Talking circles offer low-cost, high-impact peer support
  • Manager training and leadership endorsement are crucial for lasting culture change
  • Sector impact would be amplified by publishing menopause-related KPIs and metrics
    Success Factors/Best Practices
  • Strong partnership with a national advocacy organisation (MFC)
  • Inclusive framing that extends beyond women to include gender-diverse staff
  • Integration with existing DEI and disability frameworks
  • Ongoing feedback loops and responsive programming
  • Internal leadership (e.g. Chief People Officer) publicly championing the initiative
    Sustainability
  • Embedded into PwC’s broader equity, wellbeing, and HR infrastructure
  • Continued communication, awareness campaigns, and staff engagement
  • Maintenance of intranet resources and monthly peer groups
  • Regular manager training and benchmarking to ensure adaptation and accountability