Case Study 11 Practice Plus Group – Menopause Policy and Flexible Support Measures
Initiated: 2021 (Ongoing)
Provider: Practice Plus Group
Target Group: Employees experiencing menopause, with a focus on women in clinical and administrative roles
Goal: To create a workplace culture of inclusivity and care by supporting employees through menopause, improving morale, wellbeing, and retention. Key Actions
Developed a menopause support policy as part of broader inclusion strategy
Delivered manager training on menopause awareness and support
Introduced flexible working arrangements, including remote work
Communicated available support via internal comms and awareness resources
Set up employee feedback channels for continuous improvement Impact
Reported increases in morale, satisfaction, and retention among affected employees
Managers demonstrated greater empathy and responsiveness following training
Practice Plus Group received internal recognition for its wellbeing approach Lesson Learned
Policy must be paired with culture change through manager training and ongoing dialogue
Feedback loops from employees ensured policies remained relevant and responsive
The initiative could be expanded by integrating menopause into broader health and peer support programs Success Factors
Leadership commitment to employee wellbeing and inclusion
Flexible work culture that supports health needs
Transparent communication and dedicated menopause resources
Continuous review and employee engagement Sustainability
Menopause support is embedded in wider D&I and wellbeing strategy
Regular feedback mechanisms guide adaptation and ensure relevance
Institutional leadership and economic resources enable continuity and credibility
