Case Study 14 Vodafone – A Global Framework for Menopause Support
- Initiated: 2021 (Ongoing)
- Provider: Vodafone Group PLC
- Target Group: Global workforce, with a focus on women and all employees experiencing menopause
- Goal: To reduce stigma, raise awareness, and ensure consistent, flexible, and locally adaptable menopause support across Vodafone’s global operations.
Key Actions - Developed a global menopause policy embedded in DEI and wellbeing strategies, with regional adaptations
- Launched the Vodafone Menopause Toolkit (publicly available), outlining symptoms, support, and manager guidance
- Introduced training for HR and line managers via internal learning platforms
- Rolled out flexible work options to accommodate symptom variability
- Promoted internal awareness through webinars, newsletters, podcasts, and personal employee stories
- Created ‘Cycles of Life’ employee community (400+ members) for peer support
- Conducted internal surveys and focus groups to inform ongoing improvements
Impact - Increased employee comfort and confidence in discussing menopause at work
- Employees report stronger support and visibility of menopause as a workplace issue
- Vodafone’s approach is recognised internationally as a corporate best practice
Lesson Learned - Localising support to fit cultural/legal contexts is crucial for global adoption
- Expanding healthcare coverage (e.g. HRT access) would address unmet needs
- Publishing anonymised impact data could boost transparency and sector uptake
Success Factors - Visible leadership support and sponsorship from senior HR executives
- Integration into DEI and wellbeing strategy, not a stand-alone issue
- Global consistency with room for local flexibility
- Ongoing employee engagement and peer-led support networks
Sustainability - Long-term embedding into DEI frameworks and policy cycles
- Continuous funding for training, health benefits, and feedback mechanisms
- Culturally adaptive, evolving resources based on employee input
Access the Vodafone Menopause Toolkit HERE. This toolkit includes sections on perimenopause, menopause, post-menopause, endometriosis, transitioning, and targeted guidance for managers and colleagues. It is a practical resource to help organisations foster clarity, confidence, and empathy regarding menopause at work.
Discover Vodafone’s global menopause survey:
Explore Vodafone’s interactive story, “Menopause and the Workplace,” to see real-life experiences, data, and practical advice revealing why open menopause support at work matters now more than ever: